{"id":4439,"date":"2021-10-12T16:27:24","date_gmt":"2021-10-12T16:27:24","guid":{"rendered":"http:\/\/dummy.xtemos.com\/woodmart2\/elementor\/?page_id=4439"},"modified":"2024-06-17T19:11:00","modified_gmt":"2024-06-17T17:11:00","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/ihanagifts.com\/en\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4439\" class=\"elementor elementor-4439\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68d0e93 wd-section-stretch-content e-flex e-con-boxed e-con e-parent\" data-id=\"68d0e93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b5f235 wd-width-100 elementor-widget elementor-widget-wd_google_map\" data-id=\"5b5f235\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_google_map.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"google-map-container wd-map-container map-container-with-content\" style=\"--wd-justify-content: left; --wd-align-items: center;\" data-map-args='{\"multiple_markers\":\"no\",\"latitude\":\"39.950557\",\"longitude\":\"-75.140658\",\"zoom\":8,\"mouse_zoom\":\"no\",\"init_type\":\"page_load\",\"init_offset\":\"\",\"json_style\":\"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\",\"marker_icon\":\"https:\\\/\\\/ihanagifts.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/oulusmall-scaled-1536x1536.jpg\",\"marker_icon_size\":[1536,1536,false],\"elementor\":true,\"marker_text_needed\":\"no\",\"marker_text\":\"<h3 style=\\\"min-width:300px; text-align:center; margin:15px;\\\"><\\\/h3>\",\"selector\":\"wd-map-id-6a76c062adc87\",\"markers\":null,\"center\":\"\"}'>\n\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"wd-google-map-wrapper wd-map-wrapper wd-fill\">\n\t\t\t\t<div id=\"wd-map-id-6a76c062adc87\" class=\"wd-google-map without-content wd-fill\"><\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"wd-google-map-content-wrap wd-map-content-wrap\">\n\t\t\t\t\t<div class=\"wd-google-map-content wd-map-content wd-entry-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"elementor-post-4452-css\" href=\"https:\/\/ihanagifts.com\/wp-content\/uploads\/elementor\/css\/post-4452.css?ver=1786117597\" type=\"text\/css\" media=\"all\">\n\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4452\" class=\"elementor elementor-4452\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-64d2028 e-flex e-con-boxed e-con e-parent\" data-id=\"64d2028\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7489a91 elementor-widget elementor-widget-wd_infobox\" data-id=\"7489a91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t<div class=\"wd-info-box text-left box-icon-align-left box-style-base color-scheme- wd-items-top\">\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-m\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tCONTACT US\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p><span class=\"list-content\"><img decoding=\"async\" title=\"wd-cursor-dark\" src=\"https:\/\/ihanagifts.com\/wp-content\/uploads\/2021\/08\/wd-cursor-dark.svg\" width=\"14\" height=\"14\" \/> Hallituskatu 30 A, 90100, Oulu, Finland<\/span><\/p>\n<p><img decoding=\"async\" title=\"wd-envelope-dark\" src=\"https:\/\/ihanagifts.com\/wp-content\/uploads\/2021\/08\/wd-envelope-dark.svg\" width=\"14\" height=\"14\" \/> <span class=\"list-content\">contact@ihanagifts.com<\/span><\/p>\n<p><img decoding=\"async\" title=\"wd-phone-dark\" src=\"https:\/\/ihanagifts.com\/wp-content\/uploads\/2021\/08\/wd-phone-dark.svg\" width=\"14\" height=\"14\" \/><span class=\"list-content\">Phone: +358 401689286<\/span><\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Infobox link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-cb322d0 e-flex e-con-boxed e-con e-parent\" data-id=\"cb322d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1f0abe4 e-con-full e-flex e-con e-child\" data-id=\"1f0abe4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-071523a wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"071523a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"title-subtitle subtitle-color-default subtitle-style-default wd-fontsize-xs\">\n\t\t\t\t\tINFORMATION QUESTIONS\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">FREQUENTLY ASKED QUESTIONS<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7c1c6 elementor-widget elementor-widget-wd_accordion\" data-id=\"2a7c1c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWill I receive the same product that I see in the picture?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Yes, the product you receive will be the same as the one you see in the picture. All the product images on our website are taken by our shop, ensuring that what you see is exactly what you'll get. We take great care to provide accurate and high-quality photos to represent our products.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tDoes Ihana Gifts customize products?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Yes, Ihana Gifts offers customization options for many of our products. Whether you're looking to add a personal touch with a name, a special message, or unique design elements, we are happy to help create a personalized gift that perfectly suits your needs. Please check our <a href=\"https:\/\/ihanagifts.com\/customization\/\">Customization<\/a> description or contact our customer service for more details.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tHow can I return an item?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<ul><li><p><strong>Check Our Return Policy<\/strong>: Before initiating a return, please review our <a href=\"https:\/\/ihanagifts.com\/refund-and-returns-policy\/\">return policy<\/a> to ensure your item is eligible for return. Items must be in their original condition and returned within [number of days] days of purchase.<\/p><\/li><li><p><strong>Contact Customer Service<\/strong>: Reach out to our customer service team via email at <span style=\"text-decoration: underline;\"><strong>contact@ihanagifts.com<\/strong><\/span> or phone at <span style=\"text-decoration: underline;\"><strong>+358401689286<\/strong><\/span> to obtain a Return Authorization (RA) number. Provide your order number and the reason for the return.<\/p><\/li><li><p><strong>Prepare Your Package<\/strong>: Securely pack the item in its original packaging, including any accessories, manuals, and documentation that came with it. Clearly mark the RA number on the outside of the package.<\/p><\/li><li><p><strong>Ship the Item<\/strong>: Send the package to the address provided by our customer service team. We recommend using a trackable shipping method to ensure the item reaches us safely. Customers are responsible for return shipping costs unless the return is due to our error.<\/p><\/li><li><p><strong>Refund Process<\/strong>: Once we receive and inspect the returned item, we will process your refund. Please allow <strong>20<\/strong> business days for the refund to appear on your original payment method. If you have any questions about the status of your return, please contact our customer service team.<\/p><\/li><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"3\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWill you restock items indicated as \u201cout of stock?\u201d\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Yes, we strive to restock popular items that are indicated as \u201cout of stock.\u201d However, restocking depends on product availability and demand.<\/p><p>To stay informed about restocks, you can:<\/p><ol><li><strong>Sign Up for Notifications<\/strong>: Use the \u201cNotify Me\u201d feature on the product page to receive an email when the item is back in stock.<\/li><li><strong>Check Back Regularly<\/strong>: Visit our website periodically for updates on restocked items.<\/li><li><strong>Contact Customer Service<\/strong>: Reach out to our customer service team for information on specific items and potential restock dates.<\/li><\/ol><p>We appreciate your patience and interest in our products.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"4\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tCan I change my shipping address after placing an order?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible at <span style=\"text-decoration: underline;\"><strong>contact@ihanagifts.com<\/strong><\/span> or <span style=\"text-decoration: underline;\"><strong>+358401689286<\/strong><\/span>. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been shipped.<\/p><p>Visit our <a href=\"https:\/\/ihanagifts.com\/shipping\/\">Shipping &amp; Delivery<\/a> to get more information.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-789122a e-con-full e-flex e-con e-child\" data-id=\"789122a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-775ddc4 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"775ddc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"title-subtitle subtitle-color-default subtitle-style-default wd-fontsize-xs\">\n\t\t\t\t\tINFORMATION ABOUT US\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">CONTACT US FOR ANY QUESTIONS<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c67846 elementor-widget elementor-widget-wd_contact_form_7\" data-id=\"3c67846\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1572-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1572\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/4439#wpcf7-f1572-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1572\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1572-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<p class=\"col-md-6\"><label>Your Name<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n\t<p class=\"col-md-6\"><label>Your Email<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"row\">\n\t<p class=\"col-md-6\"><label>Phone Number<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-767\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-767\" \/><\/span>\n\t<\/p>\n\t<p class=\"col-md-6\"><label>Company<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"text-1\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-1\" \/><\/span>\n\t<\/p>\n<\/div>\n<p><label>Your 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