{"id":29127,"date":"2026-11-12T12:50:32","date_gmt":"2026-11-12T10:50:32","guid":{"rendered":"https:\/\/ihanagifts.com\/?page_id=29127"},"modified":"2026-11-12T12:50:35","modified_gmt":"2026-11-12T10:50:35","slug":"terms-of-sale","status":"publish","type":"page","link":"https:\/\/ihanagifts.com\/en\/terms-of-sale\/","title":{"rendered":"Terms of Sale"},"content":{"rendered":"\n

Updated November 2026. These terms apply when a consumer orders from the ihanagifts.com online shop.<\/p>\n\n\n

1. Seller<\/h2>\n\n\n

Ihana Gifts T:mi
Business ID: 3448552-8 \u00b7 VAT number: FI34485528
Hallituskatu 30 A, 90100 Oulu, Finland
contact@ihanagifts.com \u00b7 +358 40 168 9286<\/p>\n\n\n

2. Ordering<\/h2>\n\n\n

Add the products you want to the cart and complete the order at checkout. For photo magnets you upload your own photos and crop them with the cropping tool. The preview shows how the finished magnet will look.<\/p>\n\n\n

The contract is made when you click Order and pay<\/strong> and your payment is approved. We then send you an order confirmation by email with these terms, instructions for the right of withdrawal and the withdrawal form. Please check that the products, photos, quantities and address in the confirmation are correct and let us know straight away if something is wrong. A photo order can be changed until we start making it.<\/p>\n\n\n

We may cancel an order if a price is obviously wrong or an uploaded photo breaks section 8. If we cancel, we refund the full amount you paid.<\/p>\n\n\n

3. Prices<\/h2>\n\n\n

Prices are in euros and include VAT. The total price, including delivery, is shown at checkout before you place the order. The price per photo magnet depends on the total number of magnets in the order, as shown on the product page. We charge no extra fees for any payment method.<\/p>\n\n\n

4. Payment<\/h2>\n\n\n

You can pay by card, Google Pay, MobilePay or Klarna. Card and Google Pay payments are processed by Stripe. The payment is charged when you place the order.<\/p>\n\n\n

If you choose Klarna, Klarna Bank AB (publ) provides the payment option, for example an invoice or instalments. Klarna’s own terms apply, and Klarna may check your credit. You’ll see Klarna’s terms before you confirm the payment.<\/p>\n\n\n

5. Delivery<\/h2>\n\n\n

We make your order in 1\u20132 business days<\/strong> and then send it or have it ready for pickup.<\/p>\n\n\n

Delivery method<\/th>Price<\/th>Delivery time after dispatch<\/th><\/tr><\/thead>
Posti parcel<\/td>\u20ac6.90 in Finland; other EU countries: shown at checkout<\/td>2\u20137 business days in Finland, 5\u201314 business days in other EU countries<\/td><\/tr>
Pickup in Oulu, Hallituskatu 30 A, weekdays 9am\u20136pm or by arrangement<\/td>Free<\/td>We’ll email you when your order is ready<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n

We deliver within the European Union only. Delivery times are estimates. Once your order ships, you’ll get a tracking number by email.<\/p>\n\n\n

Christmas:<\/strong> to get your order in time for Christmas, check Posti’s last recommended posting dates (posti.fi) and allow 1\u20132 business days for us to make your order.<\/p>\n\n\n

If a parcel isn’t collected from Posti and comes back to us, we’ll contact you. We can send it again for the normal shipping fee.<\/p>\n\n\n

Please check your parcel when it arrives. If it is damaged or lost, tell us as soon as possible and we’ll sort it out with Posti.<\/p>\n\n\n

6. Right of withdrawal<\/h2>\n\n\n

Personalized products cannot be withdrawn from.<\/strong> Under the Finnish Consumer Protection Act (chapter 6, section 16), the right of withdrawal does not apply to goods made to the customer’s specifications or clearly personalized. This includes photo magnets made from your own photos and any product with your name or text on it. For photo magnets we offer our own satisfaction guarantee instead (section 7).<\/p>\n\n\n

For other products<\/strong>, such as our ready-made cards, you have 14 days from receiving the goods to withdraw from the purchase, without giving a reason. Sale items are included.<\/p>\n\n\n

How to withdraw:<\/p>\n\n\n

  1. Within 14 days, tell us using our Withdraw from contract here<\/a> function, the withdrawal form, or any clear message to contact@ihanagifts.com. Remember to include your order number.<\/li>
  2. We’ll send you the return address. Return the products within 14 days of your notice, unused.<\/li>
  3. You pay the cost of returning the products.<\/li>
  4. Within 14 days of receiving your notice, we refund everything you paid, including the original delivery cost up to the price of our cheapest delivery method. The refund goes to your original payment method. We may wait to refund until we have the products back or you show that you’ve sent them.<\/li><\/ol>\n\n\n

    You are only responsible for any loss in value caused by handling the products more than needed to check them.<\/p>\n\n\n

    7. Photo magnet satisfaction guarantee<\/h2>\n\n\n

    If you’re not happy with your photo magnets, contact us within 14 days of receiving them. We’ll remake the magnets or refund the product price. Delivery costs are not refunded. The guarantee is in addition to your statutory rights and does not limit them.<\/p>\n\n\n

    8. Your photos<\/h2>\n\n\n